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If you are dissatisfied with your product for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within 15 of the purchase date and the same form as the original payment type. Any claims for damaged order or missing items must be received within 3 business days of receipt of package.
In case following conditions are not met elvorgars.com reserves the right to charge 20% restocking fee or refuse the return.
- the items must be returned for refund or exchange within 15 days of original purchase
- items and packaging must be received in new condition
- the original manufacture's packaging must not be damaged
- packaging must include all original items, manuals etc.
- Return Authorization Number must be clearly marked on the shipping box
- Custom paintings refuse to be returned, we accept to send you the completed photo for confirm before shipping.
Before returning package, please email us : firstpaintings@elvorgars.com to receive Return Authorization Number (number to be placed on returning package).

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